Return & Refund Policy

Your satisfaction is paramount! We offer 30-day money back guarantee!

- We will refund you the full item price less outgoing shipping ($5.24 for free shipping) if we receive the item back in its ORIGINAL PACKAGING (with cellophane wrapping, if any) within 30-days of delivery of order.

- If the item is opened or used and is without the original cellophane wrapping, a 20% restocking fee will apply to the refund.

- Return shipping costs are paid by the customer. 

- All returns must have a valid tracking number. We are not responsible for the return package until the tracking number is marked as delivered to our facility.

- Shipping charges ($5.24 for free shipping) will be deducted on returns due to undelivered, unclaimed, refused packages, or incorrect shipping address.

For assistance returning an order, please email order@beautyhound.com.