Return & Refund Policy
Your satisfaction is paramount! We offer 30-day money back guarantee!
At Beauty Hound, customer satisfaction is our top priority. We understand that sometimes things don't work out, and that's why we offer a 30-day money-back guarantee. Here's what you need to know about our policy:
If you are not completely satisfied with your purchase, you may return the item in its original packaging (including cellophane wrapping, if applicable) within 30 days of delivery for a full refund, minus the cost of outgoing shipping ($5.24 for orders with free shipping).
If the item has been opened or used and is without the original cellophane wrapping, a 20% restocking fee will be deducted from the refund amount.
Please note that the cost of return shipping is the responsibility of the customer.
All returns must be accompanied by a valid tracking number. We cannot be held responsible for the return package until the tracking number confirms that it has been delivered to our facility.
If a package is returned due to undeliverable, unclaimed, refused, or incorrect shipping information, the cost of outgoing shipping ($5.24 for orders with free shipping) will be deducted from the refund amount.
If you need assistance with returning an order, please don't hesitate to reach out to us at email@example.com. We are here to help!