Return & Refund Policy

Your satisfaction is our priority! We offer a 30-day money-back guarantee.

At Beauty Hound, we want you to love your purchase. If you're not completely satisfied, you can return it within 30 days of delivery for a full refund, minus the cost of outgoing shipping ($6.50 for orders with free shipping).

Here's what you need to know:

  • Return Eligibility:

    • Items must be returned in their original packaging with all packaging, tags and labels attached.
    • Opened or used items may be subject to a restocking fee of 20%.
  • Refund Process:

    • Refunds will be issued back to the original payment method within 3-4 days after the return is processed.
  • Return Shipping:

    • The cost of return shipping is the responsibility of the customer.
    • All returns must be accompanied by a valid tracking number. We recommend insuring your return package.
  • Undeliverable Packages:

    • If a package is returned due to undeliverable, unclaimed, refused, or incorrect shipping information, the cost of outgoing shipping ($6.50 for orders with free shipping) will be deducted from the refund amount.
  • Need Help?

    • If you need assistance with returning an order, please contact us at order@beautyhound.com. We're here to help!