Return & Refund Policy
Your satisfaction is our priority! We offer a 30-day money-back guarantee.
At Beauty Hound, we want you to love your purchase. If you're not completely satisfied, you can return it within 30 days of delivery for a full refund, minus the cost of outgoing shipping ($6.50 for orders with free shipping).
Here's what you need to know:
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Return Eligibility:
- Items must be returned in their original packaging with all packaging, tags and labels attached.
- Opened or used items may be subject to a restocking fee of 20%.
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Refund Process:
- Refunds will be issued back to the original payment method within 3-4 days after the return is processed.
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Return Shipping:
- The cost of return shipping is the responsibility of the customer.
- All returns must be accompanied by a valid tracking number. We recommend insuring your return package.
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Undeliverable Packages:
- If a package is returned due to undeliverable, unclaimed, refused, or incorrect shipping information, the cost of outgoing shipping ($6.50 for orders with free shipping) will be deducted from the refund amount.
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Need Help?
- If you need assistance with returning an order, please contact us at order@beautyhound.com. We're here to help!